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Mission statement


Clients
MULTIBETON GmbH researches, develops, manufactures and distributes system solutions that help to satisfy all our customers in full. Customer satisfaction is therefore the focus of all our activities. MULTIBETON always strives for an unmatched incomparability in technology and consulting for its partners. We offer all services only with the highest quality in order to achieve fair conditions for all sides, to build up a positive reputation, to maintain and to make successful business for all parties involved. We have been pursuing this path for the last five decades and are continuing to pursue it through continuous continuation with the support of the quality management system.
We regard the quality of the systems, products and services as a strategic competitive factor. Quality considerations, cost-effectiveness, environmentally-conscious action, work safety and a very high level of service are the focus of our considerations in all phases of entrepreneurial activity.
We guarantee to our customers the fastest possible delivery and have a sufficient stock of all products through a disproportionate storage. In order to meet the requirements and expectations of our customers, we strive not only for the timely delivery of fault-free products, but also for flexible, market-oriented services.
We respond to changed customer requirements in the shortest possible time and secure a robust and adaptable supply chain with the flexibility of our processes.
MULTIBETON GmbH is building a solid business partnership with its customers, the heating installation companies. MULTIBETON sees behind every partner company the people who ask for individual advice from a trusted person.
Suppliers
From our suppliers, we expect you to be able to identify with our quality guidelines. In order to work actively with our suppliers on our common quality, they were informed about our quality management system as well as our supplier monitoring and evaluation. The quality management system is to ensure a makellose product quality in cooperation with the subcontractors.
Employee
Our MULTIBETON employees are enthusiastically at work and fully convinced of the systems. This personal conviction of employees is the best advertising for MULTIBETON.
The well-trained, informed and motivated employees of MULTIBETON GmbH are well acquainted with company policy and corporate philosophy and act accordingly. Each employee receives a very extensive and long-term training in his field of activity.
The measures laid down in the policies are designed for the processes which play a significant role in the structure and function of the company. Our processes run under controlled conditions. Clear interface definitions, unambiguous assignment of tasks, competences and responsibilities guarantee safe and efficient workflows.
Management
MULTIBETON attaches great importance to a flat hierarchy. Our family-run company in private ownership is constantly working on its further development. At MULTIBETON GmbH, company policy and quality policy go hand in hand. Management is aware of its particular responsibility in this regard. Each managerial role contributes to the motivation of the employees through their role model. All resources and resources are provided to the necessary extent. The management is committed to the implementation of quality policy and to the maintenance of a standard quality management system as well as to the full compliance of legal and official requirements.
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